Diagnosing and repairing a Barco digital cinema projector issue

Diagnosing and repairing a Barco digital cinema projector issue


Thanks to the built-in diagnostics companion
functionality, Communicator makes it easy to diagnose and repair your projector when
needed. In case of an issue, Communicator will immediately
notify you by showing a red button next to the projector’s name. To get more information
about this notification, simply click on the red button, and then on the blue “Information”
icon on the right hand side. If you do so, you will be presented with a
detailed description of the issue and, more importantly, with a step-by-step guide to
fix it. For this specific issue – lamp house not connected
– the diagnostics companion will indicate the most likely cause, i.e. the fact that
the screws of the lamp house are not properly screwed on. Thanks to this built-in diagnostics companion
feature, technicians will have a much easier job in finding the cause of a particular issue
and, more importantly, immediately get all the necessary information to rapidly fix it.

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